Pharmacists – Your trusted resource
It is often said that it’s the little things in life that are important. That is also one of our philosophies at both of our stores in the Wilmington area. We provides services for our customers that other large chains do not offer.
A recent article, Pharmacist Recommendations Reduce Costly Heart Failure Readmissions by Jeannette Y. Wick, RPh, MBA, FASCP published in Pharmacy Times, stated that patients discharged from the hospital had a less than 7% readmission rate when they had Medication Therapy Management with their pharmacist. Compare that to a 20% readmission rate when not working with their pharmacist to manage their medications.
Amy Alphin, PharmD, at our Village Pharmacy location in Hampstead, spends a lot of time with our customers doing Medication Therapy Management, or MTM. Each week, she calls patients whose names have shown up on a report indicating that they may not be correctly taking one or more medications. She schedules an appointment with each customer and usually spend 1-1/2 hours with them reviewing their medications and going over how and when they should be taken. We do not charge any fees for this service. We consider it our mission to help customers understand their medications.
Another complementary service that we offer is assistance with filling pill boxes for our senior customers. Often, seniors have several medications that they need to take everyday. To help them in making sure they take their medications in a timely manner, they bring us two pill boxes and all of their medication bottles. We fill both pill boxes for them; one for the current week and one for the next week. We give them one filled box to take home and we keep the second box and fill it for the next week. Each week, they bring us the empty box and we give them the box for the next week, and so on. This system works really well and keeps our customers on track with their medications.
These services are free of charge. We don’t charge a penny for our time and are glad to be able to provide these services for our customers. If you or a loved one can benefit from these services, please call us today or come by — we are here for you.